The Exchange/Active Directory Senior Engineer is primarily responsible for all aspects of planning, design, architecture, monitoring, maintenance, and optimization of messaging systems.

Duties:

• Designs, plans and architects the production and corporate email systems, including determining of areas for improvement, evaluation of solutions, implementation planning, implementation, and post-implementation support and evaluation;
  
• Evaluates the design and configuration of the email system and recommends changes and improvements, taking into account business needs, scalability, security, and stability;
  
• Designs, plans, and architects other communications systems, to include Instant Messaging, Video Conferencing, Web Conferencing, etc.
  
• Analyzes bandwidth and server capacity/performance, and designs a plan ensuring that system is scalable to projected requirements;
  
• Analyzes security considerations, designs and implements systems to monitor and maintain a secure communications infrastructure. Includes spam filtering, virus scanning, SMTP security, and other security technologies;
  
• Assists in on-call support of production system, which includes being available 24 hours a day, 7 days a week (duration is not more than one week at one time) to respond to system notifications and troubleshoot accordingly;
  
• Maintains, configures and monitors production and corporate email systems;
  
• Designs and plans all email systems to provide redundancy and ensure optimal uptime and stability;
  
• Manages vendor relations regarding software, hardware, product support, product availability, and product functionality;
  
• Troubleshoots and repairs issues with email related hardware, including servers, some networking equipment, and software, including, Active Directory, Exchange 2000/2003, SMTP, Virus scanning and gateways, etc.;
  
• Plans and designs an integrated email system that spans all environments, and is secure, robust, and fault tolerant.

Requires:

• Bachelor's degree (Computer Science) strongly preferred, and at least five(5) years experience with systems, networks, and messaging.
  
• Advanced level experience or knowledge required in the following technologies:
  MS Exchange 2000 and 2003, MS Active Directory 2000 and 2003, SMTP delivery, routing, and security, SMTP and Exchange based Antivirus products, TCP/IP, DNS, Server hardware configuration and maintenance, Multi-site messaging architectures, Instant Messaging operation and communication.

The Exchange/Active Directory Project/Architect Engineer is primarily responsible for all aspects of planning, design, architecture, monitoring, maintenance, and optimization of messaging systems.

Duties:

• Designs, plans and architects the production and corporate email systems, including determining of areas for improvement, evaluation of solutions, implementation planning, implementation, and post-implementation support and evaluation;
  
• Evaluates the design and configuration of the email system and recommends changes and improvements, taking into account business needs, scalability, security, and stability;
  
• Designs, plans, and architects other communications systems, to include Instant Messaging, Video Conferencing, Web Conferencing, etc.
  
• Analyzes bandwidth and server capacity/performance, and designs a plan ensuring that system is scalable to projected requirements;
  
• Analyzes security considerations, designs and implements systems to monitor and maintain a secure communications infrastructure. Includes spam filtering, virus scanning, SMTP security, and other security technologies;
  
• Assists in on-call support of production system, which includes being available 24 hours a day, 7 days a week (duration is not more than one week at one time) to respond to system notifications and troubleshoot accordingly;
  
• Maintains, configures and monitors production and corporate email systems;
  
• Designs and plans all email systems to provide redundancy and ensure optimal uptime and stability;
  
• Manages vendor relations regarding software, hardware, product support, product availability, and product functionality;
  
• Troubleshoots and repairs issues with email related hardware, including servers, some networking equipment, and software, including, Active Directory, Exchange 2000/2003, SMTP, Virus scanning and gateways, etc.;
  
• Plans and designs an integrated email system that spans all environments, and is secure, robust, and fault tolerant.

Requires:

• Bachelor's degree (Computer Science) strongly preferred, and at least seven (7) years experience with systems, networks, and messaging.
  
• Advanced level experience or knowledge required in the following technologies:
  MS Exchange 2000 and 2003, MS Active Directory 2000 and 2003, SMTP delivery, routing, and security, SMTP and Exchange based Antivirus products, TCP/IP, DNS, Server hardware configuration and maintenance, Multi-site messaging architectures, Instant Messaging operation and communication.

The Help Desk Support Service Specialist provides essential functions such as:

• Resolve customer problems via the telephone, WEB, E-mail, Chat or Auto-support (Automated E-mail response system) and be responsible for addressing customer technical issues through the use of technical expertise, knowledge base, and any tools which provide for the customer's success. *Will initiate, track, and resolve customer's technical issues and address them immediately or escalate the case to the appropriate level of support.
• Will partner with other technical staff members in support of various processes of the case management cycle and other functions that may be assigned.
• Will create content solutions accessible to customers, partners and field support persons.

Requires:
Should possess a BS degree in Computer Science, Electrical Engineering, or related field with 1 (+) years experience in UNIX and/or Windows NT/2000/2003 system administration or technical support. Additionally, candidate must possess excellent communications skills and demonstrate the ability to communicate on varying technical levels.

The Database Administrator-Intermediate provides one of the following Oracle/DB2/MS SQL/Teradata or other commercially available DBMS -DBA and Logical Database Design. Perform day-to-day data modeling support to maintain Data Dictionary, Data Diagramming, Logical Modeling, and round-trip implementation as required. Must support the following responsibilities. Perform regular administrative tasks such as database backup and restore, database analysis and tuning in a development and test. May support production environment and server side code promotions Database release and patch management, capacity planning and standardization Management of database security, auditing and review. Participate in the planning and implementation of changes and upgrades to the development and test. Approved upgrades results in change request to trigger production staff environment upgrade.
Near 24x7 support for development and test database applications and services. Actively review and recommend changes to enhance the stability and reliability of production systems. Develop, document and maintain database scripts. Responsible for ongoing analysis and tuning of databases. Work with developers to ensure compliance with established standards for creation and maintenance of database objects.

Requires:
Minimum 5 years experience supporting extraction and transformation of functional informational requirements to Logical Database Design following CASE*Method using Oracle Designer 9i or like packages. Support iterative rapid proto-type software development cycle, Support round-trip builds from Designer Repository to multiple development environments, Support server-side code promotions from development to system test and UAT, and prepare for production release, Possess knowledge rules of Data Normalization to 3rdNF, Model most optimal and effective design to support functional requirement, and Strong analytical and problem solving skills.

The Database Administrator-Intermediate provides one of the following Oracle/DB2/MS SQL/Teradata or other commercially available DBMS -DBA and Logical Database Design. Perform day-to-day data modeling support to maintain Data Dictionary, Data Diagramming, Logical Modeling, and round-trip implementation as required. Must support the following responsibilities. Perform regular administrative tasks such as database backup and restore, database analysis and tuning in a development and test. May support production environment and server side code promotions Database release and patch management, capacity planning and standardization Management of database security, auditing and review. Participate in the planning and implementation of changes and upgrades to the development and test. Approved upgrades results in change request to trigger production staff environment upgrade.
Near 24x7 support for development and test database applications and services. Actively review and recommend changes to enhance the stability and reliability of production systems. Develop, document and maintain database scripts. Responsible for ongoing analysis and tuning of databases. Work with developers to ensure compliance with established standards for creation and maintenance of database objects.

Requires:
Minimum 7 years experience supporting extraction and transformation of functional informational requirements to Logical Database Design following CASE*Method using Oracle Designer 9i or like packages. Support iterative rapid proto-type software development cycle, Support round-trip builds from Designer Repository to multiple development environments, Support server-side code promotions from development to system test and UAT, and prepare for production release, Possess knowledge rules of Data Normalization to 3rdNF, Model most optimal and effective design to support functional requirement, and Strong analytical and problem solving skills.

The Storage Related Engineer-Mid-Level provides configurations combining storage as an FCP/iSCSI target with initiators running under Unix, Linux and Windows host operating systems. Will be responsible for developing detailed test plans, developing and augmenting test automation scripts, and executing both manual and automated tests for various storage configurations.

• Develops and utilizes existing infrastructure, including tests and automation using scripts.
  
• Develops detailed test plans and specifications
  
• Executes manual and automated tests, reviews results, reports defects, and works with the special projects team to identify and resolve problems.

Requires:
BS required. Minimum 3 years industry experience. Previous experience with SCSI, Fibre Channel and/or iSCSI storage solutions is a major plus. Understanding of the entire I/O path on a host OS (driver, volume manager, file system, etc.) is required. Experience with host clustering and multipath I/O on one or more of the following: Solaris/Veritas, HP-UX, IBM-AIX, Linux or Windows is a major plus. Experience with developing and maintaining test automation of a complex system is a major plus.

Must work well with others and have very strong verbal and written communication skills. Experience with scripting languages is required. Programming skills, especially in scripting languages. Must work well with others and have very strong verbal and written communication skills.

The Storage Related Engineer-Senior-Level provides configurations combining storage as an FCP/iSCSI target with initiators running under Unix, Linux and Windows host operating systems. Will be responsible for developing detailed test plans, developing and augmenting test automation scripts, and executing both manual and automated tests for various storage configurations.

• Develops and utilizes existing infrastructure, including tests and automation using scripts.
  
• Develops detailed test plans and specifications
  
• Executes manual and automated tests, reviews results, reports defects, and works with the special projects team to identify and resolve problems.

Requires:
BS required. Minimum 5 years industry experience. Previous experience with SCSI, Fibre Channel and/or iSCSI storage solutions is a major plus. Understanding of the entire I/O path on a host OS (driver, volume manager, file system, etc.) is required. Experience with host clustering and multipath I/O on one or more of the following: Solaris/Veritas, HP-UX, IBM-AIX, Linux or Windows is a major plus. Experience with developing and maintaining test automation of a complex system is a major plus.

Must work well with others and have very strong verbal and written communication skills. Experience with scripting languages is required. Programming skills, especially in scripting languages. Must work well with others and have very strong verbal and written communication skills.

The Network Engineer will support the planning, analysis, design, testing, and troubleshooting of networks or operational systems. The Engineer will participate in systems planning, information planning, and analysis in support of telecommunications support functions, including trouble ticket management, service order entry, and/or configuration management. The Engineer will be responsible for documenting and communicating the steps that will be followed in execution of generic or specific networking projects. Additional duties include communicating project status, deliverables, priorities, roadblocks, contingencies, and etcetera... The Network Engineer should be experienced with Network troubleshooting, design, switch configurations, and writing standards. Works with wiring vendor to alleviate site problems. Perform site surveys, along with wiring vendor, in support of various project locations. Reviews and approves technical proposals. Performs site inspections and acceptance testing. Reviews and approves test results and other vendor submittals. Performs technical analysis in LAN planning and engineering design for various project locations. Provides local site training. Provides guidance at local site to migrate existing LAN to new LAN environment. Troubleshoots and resolves LAN issues during site migration.

Requires:
Bachelor’s degree in a related discipline and at least 3 years related experience may include Cisco or like Certifications and/or possible RCDD certification

The Network Engineer-Senior will support the planning, analysis, design, testing, and troubleshooting of networks or operational systems. The Engineer will participate in systems planning, information planning, and analysis in support of telecommunications support functions, including trouble ticket management, service order entry, and/or configuration management. The Engineer will be responsible for documenting and communicating the steps that will be followed in execution of generic or specific networking projects. Additional duties include communicating project status, deliverables, priorities, roadblocks, contingencies, and etcetera... The Senior Network Engineer should be experienced with Network troubleshooting, design, switch configurations, and writing standards. Works with wiring vendor to alleviate site problems. Perform site surveys, along with wiring vendor, in support of various project locations. Reviews and approves technical proposals. Performs site inspections and acceptance testing. Reviews and approves test results and other vendor submittals. Performs technical analysis in LAN planning and engineering design for various project locations. Provides local site training. Provides guidance at local site to migrate existing LAN to new LAN environment. Troubleshoots and resolves LAN issues during site migration.

Requires:
Bachelor’s degree in a related discipline and at least 5 years related experience may include Cisco or like Certifications and/or possible RCDD certification.

The Project Manager-Intermediate will:

• Coordinate, implement and administer technology requests and activities
  
• Become a trusted advisor to multiple customers whose main responsibility is to deliver required technology to the professional practices of the company
  
• Manage projects or components of projects as appropriate and in conjunction with business and Information Services (IS) leadership
  
• Understand and stay current on a subset of business unit technology products, strategy and plans
  
• Facilitate the transfer of knowledge required within the IS organization to support the successful deployment and implementation of business focused technology initiatives
  
• Develop trusted partner and advisor relationships with designated leads from specified business unit
  
• Capture, record, analyze, plan and manage/implement technology services that address business requirements and are consistent with the firm’s IT strategy
  
• Understand and stay current on major strategy and direction within the firm’s IS organization
  
• Manage non-standard technology requests generated from the business
  
• Maintain contacts and relationships with key components of the IS organization under guidance and direction of the specified business unit lead
  
• Provide status reports on a regular basis
  
• Actively represent the technology strategy of specified business unit as appropriate on firm wide technology initiatives

Requires:

• BA/BS degree from an accredited college/university is required
  
• Preferred concentration in Management Information Services
  
• Three years of experience in information technology with at least one year managing projects and project teams
  
• A knowledge of project management theory and experience in the use of basic project management tools is required 
  
• Must be a self-starter who can function independently with minimum day-to-day direction
  
• Must have strong interpersonal and communication skills for interpreting and conveying the firm’s policies in situations requiring judgment and persuasion
  
• Must have excellent relationship management skills
  
• Background and experience in implementing and/or supporting information technology is required
  
• Must have strong analytical ability to manage multiple technology projects
  
• Outstanding written and verbal communication skills, the ability to prepare and deliver presentations and excellent organizational skills are a must
  
• This position requires current knowledge and experience in the application of a wide variety of technology solutions as applied in a large, mobile organization. The individual must be capable of managing a complex technology project as well as multiple small projects

The Project Manager-Advanced will:

• Coordinate, implement and administer technology requests and activities
  
• Become a trusted advisor to multiple customers whose main responsibility is to deliver required technology to the professional practices of the company
  
• Manage projects or components of projects as appropriate and in conjunction with business and Information Services (IS) leadership
  
• Understand and stay current on a subset of business unit technology products, strategy and plans
  
• Facilitate the transfer of knowledge required within the IS organization to support the successful deployment and implementation of business focused technology initiatives
  
• Develop trusted partner and advisor relationships with designated leads from specified business unit
  
• Capture, record, analyze, plan and manage/implement technology services that address business requirements and are consistent with the firm’s IT strategy
  
• Understand and stay current on major strategy and direction within the firm’s IS organization
  
• Manage non-standard technology requests generated from the business
  
• Maintain contacts and relationships with key components of the IS organization under guidance and direction of the specified business unit lead
  
• Provide status reports on a regular basis
  
• Actively represent the technology strategy of specified business unit as appropriate on firm wide technology initiatives

Requires:

• BA/BS degree from an accredited college/university is required
  
• Preferred concentration in Management Information Services
  
• Five years of experience in information technology with at least one year managing projects and project teams
  
• A knowledge of project management theory and experience in the use of basic project management tools is required 
  
• Must be a self-starter who can function independently with minimum day-to-day direction
  
• Must have strong interpersonal and communication skills for interpreting and conveying the firm’s policies in situations requiring judgment and persuasion
  
• Must have excellent relationship management skills
  
• Background and experience in implementing and/or supporting information technology is required
  
• Must have strong analytical ability to manage multiple technology projects
  
• Outstanding written and verbal communication skills, the ability to prepare and deliver presentations and excellent organizational skills are a must
  
• This position requires current knowledge and experience in the application of a wide variety of technology solutions as applied in a large, mobile organization. The individual must be capable of managing a complex technology project as well as multiple small projects

The Systems Engineer – Advanced has as its major functions on of the following Network Operating Systems Windows/Linux/UNIX system administration and support of multiple enterprise level servers and peripheral systems in a 24x7 operational environment. Primary duties consist of providing administrative support for creation and maintenance of user accounts, storage space, file-system management and system performance analysis and tuning, etc. System Administration entails installation, configuration and routine maintenance of the operating system on servers, which may consist of any of the following - Windows XP, Windows 2000 and Windows 2003 systems, Linux and UNIX. In addition, the System Engineer is responsible for troubleshooting system problems, monitoring system usage and performance, management of backup and recovery of the operating system, support file-systems and database storage. The System Engineer must also have a background in capacity planning and provide guidance on equipment upgrade and replacement, and is the primary interface to vendor support service groups. It is also important that the engineer have strong verbal and written communication skills with the ability to articulate to peers, development staff and management. Required are excellent interpersonal skills, excellent work ethics and strong commitment to the team and the organization's success.

Additional Duties & Responsibilities- Strong ability to install and configure PCs and peripherals for use on a network. Familiarity with one of the family of operating systems Windows platforms NT/2000/XP/2003, Linux and or UNIX including enterprise deployment. Strong experience with server configuration and maintenance.  Strong ability to configure and troubleshoot PCs and servers in the enterprise. Strong ability to quickly analyze, isolate and fix problems with servers, PCs and peripherals. Strong experience and working knowledge of TCP/IP networks and components. Experience with backup software and general knowledge of backup and restoration procedures. Familiarity setting up a network printing environment. General knowledge and usage of the following productivity applications (MS Office, Visio, Project, Blackberry, etc.). Experience with MS IIS, SQL 2000, Exchange, SendMail or other UNIX and Linux based messaging systems. Proficiency in multiple programming languages for scripting, monitoring, etc. Strong working/maintenance experience with MS office suites. Strong server configuration experience.

Requires:

• Certifications in NOS systems preferred
  
• 5 years systems engineering experience · BS (Computer Information system preferred)

The Software Engineer-Junior will design, modify, develop, write and implement software programming applications. They will support install software applications, participate in the testing process through test review and analysis, test witnessing and certification of software. Individual will be responsible for designing, developing, and supporting software products as well as work with business analysts and other development team members to develop features, enhancements and repair defects. Individual will also support test teams and customer support teams in their duties. Produce software in a development environment for applications. Possible will work with offshore companies in reviewing their code and providing them with feed back and suggestions. Support testing activities by internal test teams. Help maintain Applications. Work with Installation scripts.

Requires:
Bachelor's degree from a four-year college or university in related field, or equivalent experience. 3 years software development experience. Hands-on software product development experience. Experience with team-based development approach.

The Software Engineer-Intermediate will design, modify, develop, write and implement software programming applications. They will support install software applications, participate in the testing process through test review and analysis, test witnessing and certification of software. Individual will be responsible for designing, developing, and supporting software products as well as work with business analysts and other development team members to develop features, enhancements and repair defects. Individual will also support test teams and customer support teams in their duties. Produce software in a development environment for applications. Possible will work with offshore companies in reviewing their code and providing them with feed back and suggestions. Support testing activities by internal test teams. Help maintain Applications. Work with Installation scripts. Perform code review s of other developer's designs and code.

Requires:
Bachelor's degree from a four-year college or university in related field, or equivalent experience. 5 years software development experience. Hands-on software product development experience. Experience with team-based development approach. Experience with object oriented component development.

Admin Support - Personnel management, funds management, management analysis, procurement, contract management, data processing, property management, space management, travel and transportation management, public information, office management, safety, and security.

Requires:
Specific Experience – Four years of progressively responsible specialized experience in one of the fields listed under Experience above.  The specific field of specialization must be appropriate to the position being filled